Return Policy
Thank you for shopping with us! We want you to love your purchase, but if something isn’t right, here’s how we can help:
Eligibility for Returns
- Items must be unused, unopened, and in original packaging.
- Returns must be requested within 14 days of delivery.
- Due to the nature of our products, used candles, soaps, or custom gift boxes cannot be returned.
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
- Contact us within 7 days of delivery at [your email/phone].
- Provide photos of the damaged item and packaging.
- We will replace the item or issue a refund at no extra cost.
Exchanges
- Exchanges are available for equal or lesser value items, subject to stock availability.
- Contact us to arrange an exchange before sending items back.
Non-Returnable Items
- Personalized or custom gift boxes
- Sale or clearance items
- Opened or partially used products
Refunds
- Approved refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
- Shipping fees are non-refundable, unless the return is due to our error.
Return Shipping
- Customers are responsible for return shipping costs unless the item was damaged or incorrect.
- We recommend using a trackable shipping service.
Return Shipping
- Customers are responsible for return shipping costs unless the item was damaged or incorrect.
- We recommend using a trackable shipping service.
Return Shipping
- Customers are responsible for return shipping costs unless the item was damaged or incorrect.
- We recommend using a trackable shipping service.
Return Shipping
- Customers are responsible for return shipping costs unless the item was damaged or incorrect.
- We recommend using a trackable shipping service.
Refunds
- Approved refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
- Shipping fees are non-refundable, unless the return is due to our error.
A Perfect Fit
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Unique Concepts
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Refunds
- Approved refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned item.
- Shipping fees are non-refundable, unless the return is due to our error.
Return Shipping
- Customers are responsible for return shipping costs unless the item was damaged or incorrect.
- We recommend using a trackable shipping service.
Return Shipping
- Customers are responsible for return shipping costs unless the item was damaged or incorrect.
- We recommend using a trackable shipping service.